Refund policy

By purchasing, you agree to these terms: Snubbie is not responsible for lost, delayed, or damaged packages. We package each cookie individually and take precautions to ensure safe shipment. Once we release your package for shipping, it is no longer under our control, and we are not responsible for its condition or any delays that may occur. All orders will ship the following Monday or Tuesday! Allergies: We bake all products in a single kitchen and cannot guarantee complete absence of cross-contamination. We are not responsible for any allergic reactions. All of our cookies contain wheat, eggs, dairy, and soy, and are made in a kitchen that uses peanuts and tree nuts. A “Cottage Food Production Operation” is defined in Chapter 3715 of the Ohio Revised Code to mean, a person who, in the person’s home, produces food items that are not potentially hazardous foods, including bakery products, jams, jellies, candy, fruit butter, and similar products specified in rules. These foods must be labeled properly or they will be considered misbranded or adulterated. “Home” means the primary residence occupied by the residence’s owner, on the condition that the residence contains only one stove or oven used for cooking, which may be a double oven, designed for common residence usage and not for a commercial usage, and that the stove or oven be operated in an ordinary kitchen within the residence.